Information we collect
The form collects your name, email address and message. Telephone number and site postcode are optional. Avoid sensitive information, passwords and payment details.
Cloudflare may process minimal technical and security logs, including IP addresses, browser details, requests and security events, to deliver and protect the website.
How information is used
We use your information to respond to your enquiry, assess your requirements, maintain related correspondence and protect the website. Enquiry details are recorded in Doxa, our internal lead system, for handling and review.
We would ask for your agreement before sharing your enquiry with a contractor. Submitting the form does not authorise that sharing.
Supporting services and overseas processing
Supporting processors include Google Cloud for hosting the enquiry form service, Cloudflare for website hosting, delivery and security, SMTP2GO for email delivery and Google Workspace for email correspondence.
Some providers may process data outside the UK, governed by contractual safeguards and applicable transfer mechanisms.
How long information is kept
We keep enquiry details and correspondence only while relevant to your enquiry, our relationship or legal requirements. Retention depends on those needs, without a fixed period.
Cookies and fonts
No additional analytics scripts have been added to this website’s code. Cloudflare Web Analytics is configured at the hosting level. Cloudflare may use essential security cookies. Fonts are self-hosted.
Your rights and questions
Depending on your circumstances, you may request access, correction, erasure or restriction of your data, or object to its processing.
Send requests through our contact form, with enough information to identify your enquiry.
These rights depend on the circumstances and applicable legal requirements.
You can also complain to the Information Commissioner’s Office (ico.org.uk).